Detail Reporting System
Rating Index reports detail how well an HOA is performing at a point in time. Additionally, they show historic performance up to four years prior. The report gives a general overview of the performance of the HOA as well as performance indicators for the five categories that are scored. These categories are: Administrative, Operating, Physical Characteristics, Reserve, and Visual.
Overall Score
The current rating of the HOA is a number between 0 and 1000 where 1000 is a perfect score. HOAs can and do obtain a perfect score while a score of 0 is generally not attainable.
Figure 1: Characterization of scores.
Figure 2: how a score is illustrated in the report.
Figure 8: Included in the report.
Summary
Putting it all together, the report includes a chart showing each of the categories with the scores over the past five years superimposed on the chart.
Administrative
The Administrative category tracks the organizational paperwork of the HOA. Most HOAs will perform well in this category.
Figure 3: Included in report.
Figure 4: Included in report.
Operating
The Operating category tracks the operational characteristics of the HOA. Most professionally managed HOAs perform well in this category.
Property
The Property category tracks the physical characteristics of the HOA. Several of the metrics in this category are outside the control of the HOA
Figure 5: Included in report.
Figure 6: Included in report.
Reserve
The HOA’s reserves are the single most important factor in scoring an HOA. Even well run HOAs can struggle with maintaining their reserve account.
Visual
The Visual category tracks the look and location of the HOA. The chart below is included in the report:
Figure 7: Included in report.